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Satisfaction with TurboTax Online, at which time you will be required to pay or register for the product. Printing or electronically filing your return reflects your To print or electronically file your tax return.
#Turbotax premier 2020 free#
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#Turbotax premier 2020 professional#
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At this point, it will likely be easier to start over than keep looking. Here are also a couple of text logs from when the app installed in January - but those won't be of help. I see a bunch of odd files and folders today in Appdata/Local/Temp but don't know where to begin there. I have also enabled show hidden files in windows explorer. It's not on my I'Drive (cloud storage) either. I have had to hunt for lost files on other things before. I have done all of the things suggested including at that link.
#Turbotax premier 2020 update#
TT did an update this morning, then I opened the file, worked a little, didn't want to save and hit don't save. I would have no reason not to hit save as it was something I gave some thought to today when I didn't want to continue from where I was. Yes, I've been in and out of turbotax a few times over the past few weeks and must have hit save as the file was always there when I opened tt. I ended up copying the TurboTax files into that folder and after opening and saving the different files all is working as it did before the problem, that is, when starting TurboTax it automatically shows existing returns (without having to do a search to find them to open them.) So I don't know if the folder TurboTax is always created in the Documents folder, but that is what it looks like, at least in my instance. However after starting up TurboTax and later looking in the Documents folder there was another empty TurobTax folder there. Does that sound correct?Īt least that is what it looked like to me, when seeing that having moved a folder that contained a TurboTax folder caused my problem, and when working to rectify it I deleted a different instance of a folder named TurboTax (which was empty and contained no files) from the Documents folder.
#Turbotax premier 2020 Pc#
It appears that TurboTax creates a folder named TurboTax in the Documents folder on a Windows PC as the default location where the tax files are stored.
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What could be other suggestions to determine why returns no longer display, and how to correct? (By the way, yes they have always been saved on C drive after editing return with any changes.)
However neither version brings up any existing returns, which TurboTax has done in the past. The same happens when starting TT2020, that is, it shows the option to transfer returns from the past. When clicking to Begin New Return in TT 2021 it does show "Good News! We Found Your Tax Info and buttons next to each to "Transfer Return" However I had already Transferred in the past and edited with new information since then. Even last week I was able to bring up 2020 version "what ifs" as well as the 2020 return that had been filed, and also bring up a return in progress with TT 2021 also. I have not had an issue like this in the past. Thank you for the quick response and suggestion! I did check for updates and installed 3 new Windows updates, and rebooted, and checked for updates again and it said it was up to date, and I rebooted 2 more times, but that did not resolve the problem.
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